How to Solve 'Plex Unable to Play MP4'?
MP4 to Plex Converter - Convert MP4 to Plex More Supported Video Format
As a very popular MP4 file format, MP4 may be the most accepted file format on many devices and players. However, not any MP4 format file can be played on any platform. For example, many users have encountered MP4 playback on Plex. Why this issue happens? Is there a solution? Yes and the following will give answers for these two questions.
Why Plex Can not Open MP4?
Generally, Plex can play MP4, MKV, AVI, MOV, DIVX and many more other video formats, but if the video format is successfully played via Plex depends on what device you are using Plex on. For example, if you are using Plex on PS4, you can only use MP4 with h.264, hevc video codec and aac, ac3, eac3 audio codec. If you are using Plex on PS3 you can only use MP4 with h.264 video codec and aac audio codec. That is to say, you can not play MP4 with video codecs other than H.264 and HEVC and audio codecs other than AAC, AC3, EAC3 on your PS4. And you can not play MP4 with non-H.264 video codec and with non-AAC audio codec on your PS3. Besides, the MP4 resolution also needs to comply with the required ones to allow the compatible playback.
Good news is that in most cases Plex will transcode your MP4 file with the unsupported video codec, audio codec, resolution, etc to your device supported ones, but in some cases you will receive message 'This server is not powerful enough to convert video' which means that your MP4 file can not be transcoded by Plex to your device supported MP4 and the MP4 file can not be played normally on your device. Then what to do?
How to Solve 'Plex Can not Open MP4'?
When your MP4 file is not played via Plex on your device, the best way is to use another MP4 to Plex converter to convert your MP4 file to your device supported one. Avdshare Video Converter is just the powerful MP4 to Plex converter we are talking about.
With Avdshare Video Converter, you can get any MP4 file converted to your device supported one. For example, you can convert the unsupported MP4 to PS3 best supported MP4 H.264 AAC and to PS4 best supported MP4 H.264, HEVC with AAC, AC3, EAC3 audio codecs. And after the conversion you can play your MP4 file via Plex without any incompatibility issue. Do not worry the converted output file quality and the conversion speed, since this Avdshare Video Converter will give the original video quality and super high conversion speed to convert your MP4 file to your device supported ones. Also, this Avdshare Video Converter supports to convert any other unsupported FLV, MKV, AVI, WTV, AVCHD, MOV, etc to any of your devices best supported video formats.
How to Convert MP4 to Plex?
Now follow the guide below to easily convert your MP4, FLV, etc to your device best supported MP4 H.264 AAC with 920x1080 or lower resolution.
Make Preparation: Free download MP4 to Plex Converter
Step 1 Import MP4 file
Simply import your MP4 file to this MP4 to Plex converter by clicking the Add File button.
Step 2 Targeted output format setting
Click the "Profile" button>"General Video" category to select MP4 H.264 as the video format. And then click Setting... button>Advanced panel where you can choose audio codec as AAC and then go to Video Size to change the MP4 output file as 920x1080 or lower resolution. Because even any video device supports to play MP4 H.264 AAC video file with 920x1080 or lower resolution.
Step 3 Complete the conversion
The last step is to click the Convert button to complete your MP4 file easily converted to your device best supported MP4 H.264 AAC video file with 920x1080 or lower resolution.